Refund Policy

At Veloura Glow, we take pride in the quality and care of our products. If for any reason you are not completely satisfied with your purchase, we offer a refund or exchange within 14 days of receiving your order.

To be eligible, items must be unused, in their original packaging, and in the same condition as when you received them. Please contact our customer support team to initiate a return, and we will provide instructions to ensure a smooth and seamless process.

Refunds are processed back to the original payment method once the returned items are received and inspected. Please note that shipping costs are non-refundable, and customers are responsible for return shipping unless the item is defective or damaged during delivery.

At Veloura Glow, we aim to make every step of your shopping experience as luxurious and effortless as our products.