Shipping Policy

A legal disclaimer

Veloura Glow strives to deliver all orders promptly and in excellent condition. Shipping times are estimates and may vary due to factors outside our control, including carrier delays, customs processing, or unforeseen events. We are not responsible for lost, delayed, or damaged packages once they have been handed over to the carrier. Customers are responsible for providing accurate shipping information. By placing an order, you agree to these terms and understand that delivery times cannot be guaranteed.

Shipping Policy - the basics

At Veloura Glow, we ensure your orders are handled with care from our shelves to your doorstep. Orders are typically processed within 1–2 business days. Standard shipping within Australia usually takes 3–7 business days, while international delivery times may vary depending on location.

All orders are carefully packaged to protect your products and arrive in perfect condition. Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

We are committed to providing a seamless and luxurious shopping experience, ensuring your Veloura Glow products arrive safely and promptly.